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What fabric quality and GSM do you use?

At THE CLAW STUDIO, we use carefully selected premium fabrics designed for comfort, durability, and a premium streetwear feel.

  • Oversized T-Shirts: 240 GSM French Terry, 100% Cotton Loopknit Fabric — heavyweight, breathable, and designed for a premium oversized streetwear silhouette.
  • Oversized Hoodies: Cotton Brushed Loopknit, 88% Cotton / 12% Polyester — heavyweight, soft, warm, and comfortable with a brushed finish.
  • Unisex Regular-Fit T-Shirts: 180 GSM Pre-Shrunk, Single Jersey, Biowashed Cotton — soft, breathable, comfortable, and designed for everyday wear with reduced shrinkage.

    For exact product specifications, please refer to the individual product page before placing your order.

How long does shipping and delivery take?

Once your order has been processed, quality-checked, and dispatched, standard domestic delivery generally takes approximately 7–10 working days.

Delivery times may vary depending on your location, courier operations, public holidays, weather, and other unforeseen circumstances.

For more information, please refer to our Shipping Policy.

What is your Return & Exchange Policy?

We accept eligible return and exchange requests within 7 days from the date of delivery, subject to the conditions mentioned in our Return, Exchange & Refund Policy.

Size exchanges for domestic orders are free for the first exchange, provided the product meets our eligibility requirements.

For damaged, defective, or incorrect products, customers must report the issue within 48 hours of delivery and provide the required unboxing video and supporting evidence.

For complete details, please visit our Return, Exchange & Refund Policy.

How do I choose the right size for an oversized fit?

Our oversized T-shirts are designed with a relaxed, drop-shoulder streetwear fit.

If you prefer a more regular or fitted look, we generally recommend sizing down by one size.

For the best fit, please check the size chart provided on each product page before placing your order.

Can I modify or cancel my order?

Orders can only be modified or cancelled before the order enters production or fulfillment.

Once your order has entered the printing, production, packing, or fulfillment stage, modifications or cancellations may no longer be possible.

If you need to request a cancellation or modification, please contact us as soon as possible at:

support@theclawstudio.co

How can I track my order?

Once your order has been dispatched, available tracking information will be shared through the email address and/or mobile number provided at checkout.

You can use the tracking link or tracking details provided to monitor the status of your shipment.

How can I contact customer support?

For any questions, order-related assistance, returns, exchanges, refunds, or other support enquiries, please contact us at:

Email: support@theclawstudio.co

Please include your Order ID when contacting us about an existing order so that we can assist you more efficiently.

Are THE CLAW STUDIO products unisex?

Yes. Our streetwear collections are designed with a unisex aesthetic, making them suitable for different personal styles and body types.

Please refer to the size chart on the individual product page for the best fit.

Are the prints durable?

Our graphic products are produced using printing processes selected for the specific garment and design.

To maintain the appearance and longevity of your garment, we recommend following the care instructions provided with the product and avoiding harsh washing or drying methods.

What should I do if I receive a damaged or incorrect product?

Please contact us at support@theclawstudio.co within 48 hours of delivery.

For damaged, defective, or incorrect-product claims, a clear, continuous, and unedited unboxing video beginning with the sealed package and clearly showing the shipping label is required.

Our team will review the evidence and, if the claim is approved, arrange the applicable replacement or refund in accordance with our Return, Exchange & Refund Policy.